Terms and Conditions
1. Terms and Conditions
All orders are subject to our full terms and conditions of sale which are available on request.
1.1 General Terms
Placing an order
All prices will be charged at the published price list current at the date of order, and include VAT where applicable. No charge is made to a consumer for credit card payments. We accept MasterCard, Visa, Debit and Switch cards, personal cheques and bank or building society cheques (all cheques made payable to "Winesulike"). Goods ordered by post, telephone or fax will be priced at the current price on the day they are received.
FORCE MAJEURE The Seller shall be entitled to delay or cancel delivery or to reduce the amount delivered if it is prevented from or hindered in or delayed in manufacturing, obtaining or delivering the products by normal routes or means of delivery through circumstances beyond its control including but not limited to strikes, lock outs, accidents, war, fire, reduction in or unavailability of power at the Seller's premises or its manufacturing plant, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply.
Law
All disputes arising out of this contract shall be subject to the jurisdiction of the Courts of England and Wales.
Delivery
In the case of goods purchased by credit card, those goods can only be shipped to the credit card holder’s address (in order to protect you, we carry out extensive checks to ensure that your card is not being used fraudulently) and must be signed for on delivery.
Price & Special Offers
All goods are offered subject to availability. Prices are correct at time of publication. Errors and omissions accepted.
Photographs of Products
Photographs are for illustrative purpose only. The vintage featured may not be the same as the one on sale. On rare occasions we may show a picture of a similar wine from the same producer for illustration purposes only.
1.2 Standard Conditions of Sale
DEFINITIONS 1. "Buyer" means the person who buys or agrees to buy the Products from the Seller. 2. "Conditions" means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller. 3."Delivery date" means the date specified by the Seller when the Products are to be delivered. 4."Products" means those goods specified. 5."Price" means the price for the Products including carriage, packing and VAT. 6."Seller" means Winesulike. 7."Consumer" shall bear the meaning ascribed in section 12 Unfair Contract Terms Act 1977.
CONDITIONS 1> The Seller shall sell and the Buyer shall purchase the products in accordance with any written quotation of the Seller which is accepted by the Buyer, or any written or verbal order of the Buyer which is accepted by the Seller including but not limited to orders placed using the Seller's electronic on-line ordering service, subject in any case to these conditions, which shall govern the contract to the exclusion of any other terms and conditions subject to which any such quotation is accepted or purported to be accepted, or any such order is made or is purported to be made, by the Buyer. 2>. Any variation of these conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller, acting by its Director or some other person authorised in writing by him. 3>.Any typographical or clerical or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Seller shall be subject to correction without any liability on the part of the Seller. 4>. If any provision of these conditions is adjudged invalid or unenforceable in whole or in part the validity of the other provisions of these conditions and the remainder of those provisions in question shall not be affected.
THE PRICE AND PAYMENT 1>. Save as provided otherwise herein the price shall be that as stipulated in the Seller's published price list current at the date of order of the Products. Any event of any increase in the cost to the Seller of raw materials, labour, overheads, or any increase in taxes or duties, or any variation in exchange rate the Seller may increase the price payable under the contract upon written notice. 2>. Payment of the price shall be due at the date of the order. Time for payment shall be of the essence. If the Buyer does not pay the Price prior to notification of shipment the Seller may bring an action for the price even though property in the Products has not been passed to the Buyer. The Buyer will pay the price in full without discount (except any discount allowed by these terms) deductions, set off or abatement on any ground. 3>. Interest on overdue invoices shall accrue from the date when payment becomes due from day to day until the date of payment at the rate of 2% above Royal Bank of Scotland’s base rate from time to time in force and shall accrue at such a rate after as well as before any judgement.
THE PRODUCTS 1>. The quantity and description of the Products shall be set out in the Seller's quotation. 2>. Cancellation of an order by the Buyer, which has been accepted by the Seller, will result in forfeiture by the Buyer of his deposit and any delivery charges. In respect of cancelled orders, which have been despatched at the time of or prior to notification by the Seller, there will be a minimum 15% (of the total order value) re-stocking charge deducted from the deposit and all delivery charges.
WARRANTIES AND LIABILITY 1>. In the event of a claim, the Buyer shall in the first instance contact the Seller's customer service department. 2>. The Seller does not provide any warranty cover against defects in his own right. 3>. If the Buyer is dissatisfied with his purchase for any reason he may, within seven days of delivery, contact the Seller's customer service department to arrange for an agreed returns number before the goods can be returned at the Seller's expense. The Buyer's account shall then be credited with the full purchase price of the goods less any delivery charges. This credit may be used to buy items from the Seller's on-line catalogue. It may not be exchanged for cash. 4>. In no circumstances shall the Seller be liable in contract, tort (including negligence or breach of statutory duties) or otherwise howsoever, and whatever the cause thereof, (i) for any increased costs or expenses (ii) for any loss of profit, business contracts, revenues or anticipated savings, or (iii) for any special indirect or consequential damage of any nature whatsoever.
THE DELIVERY OF GOODS 1>. Delivery of the products will be made by the Seller, or his agent notifying the Buyer that delivery to the agreed address as the Buyer may specify at the time the order. 2>.The Seller shall use his reasonable endeavours to meet any date agreed for delivery. 3> The Seller shall not be liable for any delay in delivery howsoever caused.
ACCEPTANCE OF THE PRODUCTS 1>. The Buyer shall be deemed to have accepted the Products 5 working days from the delivery. 2>. After acceptance the Buyer shall not be entitled to reject Products that are not in accordance with the contract.
RETURNS AND REFUND POLICY.
We are commited to giving you complete satisfaction. However if you are not completely satisfied with any WinesUlike product, simply return it within 14 days of receiving it and we will promplty issue a credit or refund for the value of the item, or replace it free of charge.
It must be in a saleable condition, in it's original packaging, where we will consider the overall condition when making a refund (this does not effect your statutory rights in the event of faulty goods).
If you intend to return any part of your order, please email us at info@winesulike.co.uk the reason for your return. We will issue you a returns number for you to return the item along with a letter explaining why you are returning the product and enclose with it with your shipment. Carefully secure and package the merchandise to prevent damage in transit (the package with remaing products must be returned).
If there are breakages in transit to you, please save the package it arrived in and notify us immediately.
Pleas note: All exchanges or returns must be shipped within 14 days of receiving your order together with a letter detailing why you are returning the product along with the returns issue number.
Shipping and handling charges are NOT refundable, unless the goods delivered were, faulty, damaged or incorrect.
TITLE AND RISK 1>. Risk of damage to or loss of the Products shall pass to the Buyer upon delivery. 2>. Notwithstanding any other provision herein title in the Products shall not pass to the Buyer until the Seller has received in cash or clear funds payment in full. 3>. Until the property in the Products passes to the Buyer the Seller shall be entitled at any time to require the Buyer to deliver up the Products to the Seller and, if the Buyer fails to do so immediately, to enter any premises of the Buyer or any third party where the Products are stored and repossess the Products. 4>. The Buyer shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the Products that remain the property of the Seller, but if the Buyer does so all moneys owing to the Seller shall (without prejudice to any other right or remedy on the Seller) immediately become due and payable.
REMEDIES OF BUYER 1>. Where the Buyer accepted any Products then the Seller shall have no liability whatever to the Buyer in respect of those Products.
GENERAL 1>. Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control and the party shall be entitled to a reasonable extension of its obligations. 2>. Any notice required or permitted to be given by either party to the other under the conditions shall be in writing addressed to the other party at its registered office or principle place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving notice. 3>. Each party agrees to treat as conditional and not to divulge to any third party without the prior written consent of the other, details of the other's business operations, proprietary rights and techniques, contemplated new products and customer lists. This obligation does not relate to information that is or becomes public knowledge through no fault of either party or has been properly obtained from a third party lawfully entitled to possess the information.
HEADINGS The headings of the Clauses in these conditions are intended for reference only and will not affect the construction of these conditions.
REPRESENTATIONS No statement, description, warranty condition or recommendation contained in any catalogue, price list or advertisement or communication or made verbally by any of the Agents or Employees of the Seller shall be construed to enlarge, vary or override in any way thereof any of these conditions.
ADDITIONAL COSTS The Buyer agrees to pay for any loss or extra cost incurred by the Seller through the Buyers instructions or lack of instructions or through failure or delay in taking delivery or through any acts or default on the part of the Buyer, its servants, agents or employees.
RIGHT OF PARTIAL REJECTION LIMITED Section 35 (A) of the Sale of Goods Act 1979 (as amended) shall not apply (there shall be no right to partial rejection).
